All goods are offered subject to availability. Delivery of goods will be deemed to take place at the Purchaser’s premises unless otherwise agreed.

Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery.

All shortages, damage or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed by writing within 3 working days of dispatch.

Claims for shortages or non-delivery must be supported by the couriers POD and a delivery note which the goods have been signed as unchecked, short or damaged as appropriate.

By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries.

Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly.

If you require any further information about our Shipping Policy or Procedures, please call us on 01794 841000 or email [email protected]


All online payments are securely processed by WorldPay, so you can be sure that your transaction is safe and secure.

We also accept payment by BACS transfers and by Card over the phone on 01794 841000.